You can download the Indian Railway Refund Rules PDF for free by using the direct link provided below on the page.
Indian Railway Refund Rules PDF
When it comes to the Indian Railway Refund Rules, you’ve come to the right place! We have all the information you need regarding the refund policy. You can find the complete rules in PDF format on the official website of Indian Railways or simply click on the link provided at the bottom of this page to download it directly.
Firstly, let’s talk about the rules and procedures for the cancellation of E-Tickets. If you find yourself in a situation where you need to cancel your E-Ticket, it’s important to know the guidelines. The refund amount depends on the time of cancellation and the class of your ticket. The sooner you cancel, the higher the chances of getting a full refund. Make sure to check the specific rules for your ticket type to avoid any confusion.
Next, let’s discuss the cancellation of E-Tickets before the charting preparation of the train. Charting is the process of finalizing the passenger list and seat allocations. If you decide to cancel your E-Ticket before the charting is done, you are eligible for a refund. However, a cancellation fee will be deducted from the total fare. The amount deducted varies depending on the time of cancellation and the class of your ticket. Now, what happens if you need to cancel your E-Ticket after the preparation of Reservation charts? In such cases, the refund rules are slightly different.
If you cancel your ticket up to 48 hours before the scheduled departure of the train, you will receive a refund after deducting a cancellation fee. However, if the cancellation is done within 48 hours and up to 12 hours before the departure, a higher cancellation fee will be deducted. It’s important to note that no refund will be provided for cancellations made within 12 hours of the train’s departure.
In the unfortunate event of a train cancellation, you might wonder about the refund process for E-Tickets. If your train gets canceled, the refund will be processed automatically and the entire fare will be refunded to your original payment method. You don’t need to worry about initiating the refund yourself in such cases. These are just a few examples of the Indian Railway Refund Rules. There are many more scenarios and specific guidelines to be aware of. It’s always a good idea to thoroughly read and understand the refund policy before making any bookings or cancellations.
Rules & Procedure for Cancellation of E-Tickets
- e-Tickets for Indian Railways can be easily cancelled on the IRCTC website. Just head over to https://irctc.co.in and log in to your account. You can cancel your ticket anytime before the chart preparation of the train. It’s important to note that cancellations are not allowed in person at railway counters, so make sure to use the online method.
- To cancel your e-Ticket, simply go to the “Booked Tickets” section on the website. From there, select the ticket you want to cancel and choose the passengers you wish to cancel. Once you initiate the cancellation, it will be confirmed online, and the refund will be credited back to the account you used for booking. It works just like any other internet ticket refund process.
- If you need to cancel only a portion of your ticket, make sure to print a fresh e-reservation slip separately. This is important to have a clear record of the changes made to your original ticket.
- For your convenience, I’ve included a link HERE that will guide you through the step-by-step procedure for cancelling e-Tickets. It will help you become more familiar with the process and ensure a smooth cancellation experience.
Cancellation of e-Tickets before charting preparation of the train:
When cancelling a confirmed ticket, the amount deducted as cancellation charges depends on the time of cancellation. If you cancel more than 48 hours before the scheduled departure of the train, there are flat cancellation charges that apply. Here’s the breakdown of the charges per passenger:
– For AC First Class/Executive Class: Rs.240/-
– For AC 2 Tier/First Class: Rs.200/-
– For AC 3 Tier/AC Chair car/AC 3 Economy: Rs.180/-
– For Sleeper Class: Rs.120/-
– For Second Class: Rs.60/-
- Please note that these charges are deducted per passenger. So, if you have multiple passengers on the ticket, the charges will be multiplied accordingly.
- If you cancel a confirmed ticket within 48 hours and up to 12 hours before the scheduled departure of the train, the cancellation charges will be 25% of the fare. However, there is a minimum flat rate that applies, as mentioned in the previous clause.
- If you cancel your ticket less than 12 hours before the scheduled departure of the train, up to the chart preparation time (whichever is earlier), 50% of the fare paid will be deducted as cancellation charges. Again, the minimum cancellation charges mentioned earlier will apply.
- It’s important to note that the chart preparation time is determined based on the train’s originating station or the previous chart preparation station.
Cancellation of e-Tickets after the preparation of Reservation charts: For Normal User
When it comes to e-tickets, it’s important to note that they cannot be cancelled after the chart preparation. In such cases, users are requested to use the online Ticket Deposit Receipt (TDR) filing and track the status of their refund case through the tracking service provided by IRCTC.
According to the railway rules, there are specific guidelines for cancelling tickets and filing TDR:
- 1. If you have a confirmed reservation, no refund of fare will be admissible if the ticket is not cancelled or TDR is not filed online up to four hours before the scheduled departure of the train.
- 2. For RAC e-tickets, the same rule applies. No refund of fare will be admissible if the ticket is not cancelled or TDR is not filed online up to thirty minutes before the scheduled departure of the train.
- 3. In the case of a party e-ticket or a family e-ticket where some passengers have confirmed reservations and others are on RAC or waiting list, a full refund of fare (less clerk charges) will be admissible for confirmed passengers. However, this is subject to the condition that the ticket should be cancelled online or online TDR should be filed for all passengers up to thirty minutes before the scheduled departure of the train.
- To file an online TDR, you can select “File Ticket Deposit Receipt (TDR)” from the “Services” menu. If you booked your ticket at the old site, you can select “Old Transaction History” from the “My Transactions” menu. After verifying your password, select the “File TDR” link in the left panel under the “My Transactions” menu.
- Once you have filed the TDR, IRCTC will forward your claim to the concerned railways for processing the refund. The refund amount will be credited back to the same account through which the payment was made, once it is received from the concerned railways.
- If you have any other clarifications or questions, feel free to email [email protected].
Cancellation of e-Tickets after the preparation of Reservation charts: For Agents
An important thing to remember is that once the chart is prepared, an E-ticket cannot be cancelled. If you find yourself in this situation, agents are required to send an email to [email protected] with the following details:
– PNR No.
– Transaction ID:
– Train No.
– From:
– To:
– Date of journey:
– S.No.
– PASSENGER NAME.
– AGE.
– SEX.
– Reasons for Filing TDR.
Once IRCTC receives this information, they will file the TDR and forward the claim to the concerned railways for processing the refund. The refund amount will then be credited back to the agent’s account, through which the payment was made, once it is received from the concerned railways.
If you have any other questions or need further clarification, please feel free to email [email protected]. They’ll be able to assist you with any additional information you may need.
For Tatkal Tickets Booked as e-Tickets:
- When it comes to confirmed Tatkal tickets, it’s important to note that no refund will be granted upon cancellation. However, for contingent cancellations and waitlisted Tatkal tickets, charges will be deducted according to the existing Railway rules.
- The good news is that partial cancellation of Tatkal e-tickets is allowed. This means that if you only need to cancel a portion of your Tatkal ticket, you can do so. Just make sure to follow the necessary steps and guidelines provided by the Indian Railways.
Cancellation of e-tickets in case of trains cancelled:
- If the train is marked as “CANCELLED” in the Passenger Reservation System (PRS) due to events like breaches, floods, accidents, and so on, you’re eligible for a full refund if you cancel your ticket within three days of the scheduled departure of the train. This applies to both physical tickets and e-tickets.
- For e-tickets, you have the convenience of canceling them yourself through the Internet. Just log in to the appropriate platform and follow the cancellation process. Make sure to check the specific guidelines provided by the railway authorities to ensure a smooth cancellation experience.